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OMBUD

FAIS Ombud

 The objective of the FAIS Ombud is to consider and dispose of complaints by clients against financial services providers in the terms of the FAIS Act.
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Ombudsman for Long-Term Insurance

 The mission of the Ombudsman for Long-term Insurance is to mediate in disputes between the subscribing members of the industry and policyholders.
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From The Glossary »

Policy Benefit:

A policy benefit is much the same as its proceeds, but whereas proceeds refer more directly to investment policies, benefits relate more to risk policies, life or disability. Both have to do with the policy 'paying out'.
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