Consumers: Short-term » Knowledge Base

How you and your insurance company can be friends even at the time of a claim. This comprehensive booklet will help you to become a competent and confident insurance consumer.

Personal lines (domestic) insurance overview

‘Bit stressed for time? Download the South African Insurance Association (SAIA) brochure for a quick overview and tips on your motor, household contents, house owners, personal liability, all risks, personal accident and travel insurance.

Knowledge Base Categories »

A Common Household Oil Fire »			Accident Fact Kit »
Are you covered if your drivers license has expired? »			Companies Act 71 of 2008 »
Competition Issues »			Conflict of Interest »
Consumer Protection Act 2008 »			Credit Insurance »
Demarcation between Health Insurance Policies and Medical Schemes »			Duty of Good Faith and Disclosure »
Education and Training »			Ethics in Business »
Extra Compensatory Damages »			Financial Literacy »
Flood Damage »			Fraud »
Hurricane & Tsunami Cover »			Industry Codes and Standards »
Industry Structure »			Insurance Brokers »
Insurance Industry Analysis »			Investing in Africa »
Liability »			Motor Vehicles »
Multi National Insurance Programmes »			New Financial Sector Framework - March 2011 »
Niche Insurance & Underwriting Managers »			Piracy Risks »
Political Risks »			Power Outages »
Professionalism »			Road Accident Fund Act (RAF) »
SAIA Consumer Education Series »			Treating Customers Fairly »