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Spescom Mobile Solutions (Pty) Ltd provides enabling technologies, expertise and innovation that unleash the power of mobile devices. Spescom Mobile Solutions is a division of Spescom Limited, a JSE listed company operating in the ICT (Information & Communications Technology) sector.

The financial industry is one of the most tightly regulated industries in South Africa - something that is necessary to ensure financial service providers risk is accurately managed and the consumer is fairly treated.

Financial Services

A Registered Financial Service Provider is obligated by the FAIS Act (Financial Advisory and Intermediary Services Act, 37 of 2002) to have a record of any verbal or written advice given to clients. These records must be stored and kept safe for five years after termination of the product concerned, or after the rendering of the financial service.

An accountable institution like a bank or long term insurer is compelled by the FICA Act (Financial Intelligence Centre Act, 38 of 2001) to “report suspicious and unusual actual or contemplated transactions, within 15 days, but within 5 for terrorist-related transactions” and keep records of transactions for five years, with a possible penalty of R10 million or 15 years’ imprisonment if these regulations are not followed.

ReMo helps businesses in the Financial Services sector to keep track of mobile transactions and comply with regulatory legislation easier than ever before.

ReMo, a Spescom innovation

ReMo is a proprietary mobile recording application for the consumer market developed by Spescom, a JSE-listed veteran of safe, secure call recording.

ReMo represents the next evolution in the recording of telephonic voice interactions. Voice recording has, until recently, been the domain of large organisations and call centres. For more than two decades these organisations have been recording voice interactions with customers and suppliers to ensure legal compliance and limit business and financial risk. ReMo brings this capability to the consumer, the independent professional (a consultant, lawyer, doctor) and to small businesses.

ReMo offers blue chip mobile recording functionality at a reasonable price. Your confidential data is securely managed in a safe environment in a top class facility trusted by many industry leaders. Remo builds on the heritage of DataVoice recording solutions developed by Spescom DataVoice for call centres and the enterprise telephony market. ReMo recordings are legally admissible in a court of law. They give the consumer and independent professionals the same protection in terms of risk and compliance that larger companies have.

If you would like to know more about the Spescom Group, please visit our website at www.spescom.com or click on the link below for more information about ReMoVault.

Company Press Releases »

	Mobile voice recording – addressing financial services record keeping challenges 27 Aug 09 \| Read More » By Viv Crone, CTO at Spescom Limited A well-publicised incident that happened last year involving a prominent member of the South African legal system crashing into a businessman’s wall and subsequent recordings by cell phone of what transpired at the scene ...
	Remo – Spescom’s new mobile technology mitigates business risk 06 Aug 09 \| Read More » Mobile devices are increasingly being used as business tools. It’s a convenient, efficient way to interact with customers and the office while on the move, especially for consultants and advisors in sectors such as insurance. But while anytime mobile interaction enhances ...