Icon

Directory

IconAccounting & Tax
IconActuaries
IconAdministrators
IconAppraisers & Valuers
IconArbitration Services
IconASIB
IconAssessors & Loss Adjusters
IconAssist and Lifestyle Benefits
IconAssociations & Institutes
IconAuditors
IconBBBEE Consulting and Verification Agencies
IconBroker Acquisition Financing
IconBrokers for Brokers
IconBusiness Process Management
IconCall Centre Outsourcing
IconCompany Secretarial Services
IconCompliance
IconConsumer Protection
IconCorporate Governance
IconCredit Bureaus
IconDebit Order Collection Facilities
IconDefensive Driver Training
IconEducation and Training
IconEmergency Medical Rescue
IconFAIS
IconFire, Storm, Flood Damage Specialists
IconHuman Resources
IconIndustrial Cleaners
IconInformation Technology and Software Partners
IconInsurance Companies
IconLegal
IconLightning Damage & Surge Protection Specialists
IconNiche Insurance Products
IconOmbud
IconOutsourcing Companies
IconPremium Financing
IconPublic Loss Adjustors
IconPublications
IconRating Agencies
IconReference Books & Material
IconRegulatory Authorities
IconRisk Finance
IconRisk Management
IconRisk Surveyors
IconSalvage Operators
IconSpecialized Claims Investigations & Assessing
IconSurveys and Research
IconTraining Courses & Workshops
IconUnderwriting Managers
IconVehicle Accident Management
IconVehicle and Household Risk Inspection Services
IconVehicle Tracking
IconWellness Programs
IconWholesale Brokers
IconZZZZZZ
Image
  Subscribe To »

Broker industry showing support of Santam

Published

2012

Fri

08

Jun

- voted best insurer in SA for the 4th year running-

 

South Africa’s largest short-term insurer, Santam, has claimed the awards  of Best Commercial Insurance and Best Personal Lines Insurance by independent brokers with Best Commercial Insurance been awarded to Santam for the fourth year running. This was announced by the Financial Intermediaries Association of Southern Africa (FIA) at the annual Insurer of the Year ceremony in Sandton, Johannesburg on 7 June 2012.

 

“Strong partnerships with our brokers and maintaining a client centric approach to business have been critical in us retaining our leadership position in the short-term insurance industry,” says Edward Gibbens, executive head of broker distribution at Santam.

 

Santam has introduced a host of enhancements to many aspects of their value proposition over the last year, showing its continued commitment to the broker industry.

 

Santam’s true differentiators as an industry leader are:
 

-          Santam have invested in 17 Drive-in Centres, with a target of 41 centres nation-wide.

-          The introduction of its claims card saw the award ‘Best Corporate Prepaid Programme’ award at the 2011 Global Prepaid Awards in London for the innovative way in which Santam utilises prepaid card technology to pay its claims, providing convenience and choice to policyholders. “This programme has enabled us to create flexibility in our claims processed as well as rewarding policyholders for positive risk management behaviour which benefits the policyholder as well as Santam,” says Gibbens.

-          Its commitment to operational effectiveness and the speed of claims handling is an important differentiator for the company.  “Our new Claims segmentation model using analytics technology is helping to speed up claims that typically took at least three days to settle. Now legitimate claims can be settled within hours,” says Gibbens. Last year, Santam paid R10.8bn in claims pay-outs.

-          The alternative glass offering on motor insurance waives the traditional excess, putting money back in the hands of the motorist.

-          Later this year, Santam will also introduce the automation of annual premium adjustments for its Personal Lines policy-holders on motor car insurance. “Consumers have been asking for this and we are confident it will go a long way to providing them with real value,” says Gibbens.

 

These awards have always been an important yardstick for Santam to determine how we are measured in our industry.  We are proud and encouraged to receive these awards once again. Brokers have always been a key part of the success of our business and will continue to be a vital component for Santam to maintain its position as the market leader,” concludes Gibbens.

 
Source: FTI Consulting
 
« Back to previous page Print this page » |
 

Breaking News »

TransUnion appoints Lee Naik as Regional President for Africa

Johannesburg: TransUnion (NYSE: TRU), a leading global information solutions provider, announced today the appointment of Lee Naik as the regional president of TransUnion’s operations in Africa, effective ...
Read More »

  

Norton Rose Fulbright wins Domestic Law Firm of the year award for its pro bono programme

Global law firm Norton Rose Fulbright has been awarded Domestic Law Firm of the Year at the TrustLaw Awards 2016, the sixth annual TrustLaw Awards ceremony held in New York on September 22, 2016. The award recognises ...
Read More »

  

Despite Positive Developments Over Last Decade, Challenges Remain for Morocco’s Agribusiness

By Coface, the international trade credit insurance company   In Morocco, agriculture has long been both the strength and weakness of its economy. The strength is that it has been a growth driver, ...
Read More »

  

Failure to assess risk of schizophrenic prison inmate covered by policy

  By Sandra Sithole  Norton Rose Fulbright South Africa Inc.   In June 2016, the Australian New South Wales Supreme Court held a liability insurer liable ...
Read More »

 

More News »

Image

Healthcare »

Image

Investment »

Image

Life »

Image

Retirement »

Image
Image
Image
Image
Image
Image
Image
Image
Image
Image
Image
Image

From The Glossary »

Icon

Loss Adjuster:

A person who acts on behalf of the insurer, or the insured, to investigate the circumstances of a loss and to recommend the amount to be paid. Also known as Loss Assessor.
More Definitions »

 
 
By using this website you agree to the Terms of Use.
Copyright © Stoker Risk & ICT (Pty) Ltd 2004 - 2016.
All Rights Reserved.
Icon

Advertise

  Icon

eZine

  Icon

Contact IG

Icon

Media Pack

  Icon

RSS Feeds