First edition of the Ombudsman’s Briefcase for 2021
In our first edition of the Ombudsman’s Briefcase for 2021 we take this opportunity to wish you a safe and prosperous year ahead. We face this year with a little more hope having emerged from a second wave of the coronavirus and with the COVID-19 vaccine being rolled-out.
In this edition we look at insurance claims that arose due to the COVID-19 pandemic, and how OSTI dealt with them.
OSTI’s Terms of Reference require the office to deal with matters using “the criteria of law, equity and fairness”. The office is empowered to resolve complaints and disputes and make rulings “based on the law and equity”. It must have regard to the provisions of the policy, the circumstances of each case and what is fair and reasonable in those circumstances. Each matter must be considered on its own merits. OSTI, however, cannot re-write or amend the terms of a policy
All businesses with employees, customers and suppliers must comply with POPIA, which comes into effect on 1 July 2021. Here is a practical guide to the most important aspects
With the commencement ... Read More »
Health insurance solutions are increasingly in demand by consumers who simply cannot afford the high price of medical scheme cover, but simply cannot take the risk of not having any access to quality healthcare ... Read More »
Insurance Gateway is thrilled to introduce our brand new electronic newspaper. The final product is available as both a mobile and desktop application. Our aim with the app was to develop an electronic newspaper ... Read More »
2020 has been a brutal year, financially and emotionally. The pandemic and its subsequent aftershocks on household income and spending have been severe. Going into the new year, many families are reviewing household ... Read More »
A type of excess of loss reinsurance designed to pay certain losses over a given or stipulated amount and to average such losses out over a period of years. Five years is the usual period. The premium is adjustable within fixed minimum and maximum limits according to the ceding company’s experience.