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BPO O’Keeffe & Swartz

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FSP No.: 35478
Tel: 011 993 6600
Fax: 011 993 6618
2nd Floor
Hillview Building
318 Oak Avenue
PO Box 2960
O’Keeffe & Swartz BPO are business process outsource specialists.
We focus on:
  • Fulfilment and maintenance of policies,
  • Policy premium collection,
  • Debit order processing,
  • Inbound customer services and;
  • Data analysis and database nurturing
to suit your individual business requirements, leaving you to focus on the more fundamental aspects and core competencies of your business.
Training and managing your own staff to fulfil these functions can be an unnecessary and time consuming overhead.
Let us manage these functions of your business, on your behalf.
Regulatory compliance is extremely important to both you, and us. We are a registered Financial Services Provider (FSP) and is registered with the Payments Association of South Africa (PASA) and hold the necessary guarantees to administer the above-mentioned functions on behalf of our clients.
We also incorporate Treating Customers Fairly (TCF) and the Protection of Personal Information (POPI) into our administrative services, giving you peace of mind when it comes to regulatory compliance.
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From The Glossary »


Short-Term Insurance:

Defined in the Short-term Insurance Act as providing benefits under short-term policies which means engineering policies, guarantee policies, liability policies, miscellaneous policies, motor policies, accident and health policies, property policies or transportation policies or a contract comprising a combination of any of those policies. In the United States this is commonly referred to as property and casualty insurance and in the United Kingdom ...
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