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RCS - Repudiated Claim Services

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Repudiated Claim Services is an independent company that analyses claims in specific categories that have been repudiated prior to Death, Disability, Impairment, Critical Illness (Trauma) or after death.

We follow a holistically process whereby the evidence is gathered and a pre-analysis is done on the specific case. After a medical/contract analysis and a full understanding of such a case, a final decision will be made whether to pursue. As soon as a final decision has been reached, the client/Executor enter into a formal contract with the company, and by this stage the formal approach is concluded.

Every case will be conducted on its own merits and in terms of the evidence that is available. It is imperative that all parties realize the utmost importance of great ethics and the code of conduct. During this final stage it will be determined whether to proceed through the Ombudsman or a specific Legal channel. Once a decision is reached, it is final, and the process either continues or will be disregarded.

All claims need to be for a minimum of R 150 000 under a stand-alone cover. During the pre-analysis a non-refundable fixed Fee is charged depending on the size/substance of the claim.

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From The Glossary »


Net Account:

An insurance company’s retained share of insurance business, or a class of insurance business, written by it after taking into account the effect of reinsurance ceded. Also known as retention or net line.
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