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FAIS Ombud

 The objective of the FAIS Ombud is to consider and dispose of complaints by clients against financial services providers in the terms of the FAIS Act.
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Ombudsman for Long-Term Insurance

 The mission of the Ombudsman for Long-term Insurance is to mediate in disputes between the subscribing members of the industry and policyholders.
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From The Glossary »

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Family History:

Hereditary information about the life assured used as one of the underwriting criteria in a life or health policy. Information concerning the ages and state of health of the parents and brothers and sisters of a life to be insured. If any have died, information is required as to the age at death and cause of death.
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