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Press Archive »

Time for IFAs to put income protection at the top of the agenda

Published: Mon, 04 Oct 21

Income protection should be the priority when it comes to life insurance for every income-earning South African - and financial advisers play a key role not only to educate their clients about the cover available to them but also to foster a broader conversation in the industry around the benefits of income protection ...
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Fulcrum Collections Welcomes Asiya Swaleh as New Business Development General Manager

Published: Wed, 29 Sep 21

Fulcrum Collections, the premium collections division of The Fulcrum Group, has appointed Asiya Swaleh as General Manager: Business Development. Her appointment is effective 1 October 2021, and she will be based at Fulcrum Group’s Bryanston office. Asiya, who started her career at Liberty ...
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ESG: What do boards need to know?

Published: Tue, 14 Sep 21

Environmental, social and governance (ESG) metrics can be hard to measure, but the risks surrounding them are increasing, as governments and citizens exert pressure on business to change their ways for the greater good. Allianz Global Corporate & Specialty’s (AGCS) latest report (attached), ESG Risk Drivers, ...
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Published: Tue, 24 Aug 21

Sanlam is not only confident about South Africa’s future, electing to invest in the country – but says there are strong signs that growth prospects in South Africa and Africa are imminent and real. At a recent Sanlam Financial Confidence webinar, Sanlam Retail Affluent Chief Executive Officer, Anton Gildenhuys ...
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The future of life insurance in a post-Covid world

Published: Thu, 19 Aug 21

Covid-19 has had ‘a significant impact’ on the life insurance industry, with sharp increases in retrenchment claims, death and funeral claims, and disability income claims for people booked off work for a few weeks after contracting the illness. “This has seen insurers becoming more conservative ...
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Published: Thu, 12 Aug 21

The group saw a 60% increase in funeral claims, which it has largely attributed to Covid-19   In 2020, Sanlam Individual Life paid out 99% of all death and funeral claims. It paid R4. 75 billion in total claims, with R3. 9 million for disability, loss of income and impairment claims; and R386 million for ...
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In conversation with Besa Ruele, CEO of Hollard Life Solutions on women in leadership and overcoming self-doubt

Published: Wed, 11 Aug 21

According to Besa Ruele, CEO of Hollard Life Solutions, leadership is a responsibility, and leaders must actively work towards achieving greater diversity and empowerment within their organisations. A survey conducted by PricewaterhouseCoopers (PwC) has found that women make up only 14% of the 329 Chief ...
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Rights and responsibilities under the data privacy laws

Published: Wed, 11 Aug 21

Over the years, data privacy and protecting personal information has become increasingly important, both from a business and client perspective. The Protection of Personal Information Act 4 of 2013 (POPI) was gazetted in South Africa in 2014 with the intention to protect your data privacy rights as well as your personal ...
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Getting quality life cover for your client living with diabetes

Published: Wed, 28 Jul 21

Diabetes is a challenging and lifelong condition to manage and impacts on virtually every aspect of daily living. It is also a serious and high-risk condition due to the number of co-morbidities that exist alongside it. It is this complexity and co-morbidity risks that have made getting life insurance cover for people ...
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Published: Wed, 28 Jul 21

The Ombudsman for Long-term Insurance (OLTI) has announced that their Council appointed Denise Gabriels as Deputy Ombudsman under Ombudsman Judge Ron McLaren, with effect from 1 August 2021. Gabriels who has spent many years as a customer-centric legal professional in the life insurance and pension funds ...
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The latest South African Customer Satisfaction Index for Life Insurance

Published: Wed, 21 Jul 21

Life Insurance – navigating uncertainty and unshackling from 'legacy' are key to growth through customer satisfaction in a changed world The latest South African Customer Satisfaction Index for Life Insurance reveals which insurer has the most satisfied customers   In a highly competitive ...
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Genasys revealed as tech partner behind insurtech life insurer Bequest

Published: Wed, 30 Jun 21

Genasys has been revealed as the technology partner fuelling the ground-breaking life insurance proposition recently launched by insurtech, Bequest. Bequest is a life and end-of-life estate management provider for the digital generation, bringing together a person’s life administration, family planning, wealth ...
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GENRIC Insurance set to add some “life” to the life insurance market

Published: Wed, 23 Jun 21

As consumers look to the market for products that meet their changing needs, insurer expands its partnership model to help entrepreneurs and insuretechs create them. GENRIC Insurance Company, which has successfully launched multiple non-life insurance products through its partner-focussed business model, ...
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Free Online Discussion – recent regulatory impact on claims

Published: Thu, 17 Jun 21

Learn about the recent regulatory impact on claims by joining us online this Friday 18 June 2021. The amended Policyholder Protection Rules promulgated under section 55(5) of the Short-term Insurance Act as amended and currently in operation, alongside several key board notices has far-reaching implications when it ...
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The Implications Of Overloaded Vehicles On Your Insurance Policy

Published: Fri, 11 Jun 21

Overloading – it’s a common occurrence on our roads. If we don’t drive past an overloaded bus, taxi or truck, then we read about another horrific accident caused by one. Hundreds of passengers lose their lives every year, and numerous transport owners count the cost of claims being rejected based ...
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Supporting Brokers In Optimising The Claims Experience Of Their Clients.

Published: Mon, 07 Jun 21

TANSA is a team of dedicated professional Attorneys, Forensic accountants, Disaster Claims Experts and Insurance Specialists focused on Insurance Claims & Dispute Resolution. Their mission is to support brokers in optimising the claims experience of their clients. They collaborate with brokers to effectively ...
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Stash by Liberty takes top honours at global customer experience awards.

Published: Thu, 03 Jun 21

The Liberty Group's innovative Stash app has won two global awards for offering outstanding customer experience in the insurance industry. The 2021 Digital CX Awards saw the Stash app win the Outstanding Customer Experience Transformation in Insurance Award, as well as the Best Insurtech for Digital ...
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1Life, LifeQ and Samsung South Africa launch Covid-19 screening app as SA is expected to enter a 3rd wave

Published: Wed, 02 Jun 21

1Life, together with LifeQ, using a Samsung Galaxy Watch Active 2 device, have launched a first-in-SA Covid-19 screening app. It uses unique models derived from users’ biometric data to give them an indication of changes in their health, enabling consumers to take proactive precautions in the event of potential ...
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From the Desk of the Chief Executive: Viviene Pearson

Published: Tue, 01 Jun 21

The government kicked off its phase 2 of the COVID-19 vaccinations in earnest during May 2021, with minimal people in the 60+ age group registering discontent. It is pleasing to know that the government had progressed from the “talk and planning” to execution mode. As the non-life insurance industry body, ...
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BrightRock celebrates 10 years and attributes its success to financial advisers

Published: Tue, 01 Jun 21

As it celebrates 10 years in the life insurance business, needs-matched insurer BrightRock attributes its success to financial advisers Needs-matched life insurer, BrightRock, celebrates its tenth anniversary today. Founded in 2011 BrightRock has stayed true to its roots of living and loving change over the past ...
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