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BUSINESS PROCESS MANAGEMENT

Rock Consulting (Pty) Ltd

Rock Consulting (Pty) Ltd, the business and  staff efficiency specialists, was formed in 2001 with the express focus of providing support to enterprises in the financial, (primarily Insurance and Banking), sectors of Southern Africa in their quest for improved efficiency in their administration.

Our dedicated team of consultants have collectively over 96 years experience in the financial and insurance sector.

We are proud to offer the following services:

·   Business Process Documentation and continuous Process Improvement

Process Mapping and streamlining of business processes to ensure maximum efficiency.

·   Insurance Company Claims Assistance and Insurance Claims Audits

Able to place highly qualified staff on short assignments thus ensuring minimum down time due to maternity leave, illness, resignation etc.

·   Project Management

Total management of projects or programmes including preparation, implementation, daily monitoring, reporting and feedback. 

·   Process Design and Re-engineering

Preparation, design and or documentation of processes.

·    Assistance in the general management of various Insurance operations

·         Data Capture

Notwithstanding the variety of these services, our main focus remains the improvement of business and staff efficiency and all the processes related to that goal.

Our honesty, integrity and values are highly valued by our clients, and we get many repeat assignments as a result of this approach.

We use only the best and latest software technology to support our activities. We operate throughout South Africa, Southern Africa and all of our neighboring countries.

Please feel free to visit our website to see how we can maximize your staff and business efficiency, ensuring cost savings and boosting your bottom line profits.

Company Press Releases » Rock Consulting introduces new claims assistance and audit division 11 Feb 10 | Read More » Due to overwhelming demand from the insurance industry, Rock Consulting (Pty) Ltd the business efficiency and process improvement consultancy have launched a new division offering Claims Assistance as well as Claims Audits to the market. “Our consultants have ... Rock Consulting to help those in blue who Serve & Protect 24 Nov 09 | Read More » With the holiday season around the corner, and many of us lucky enough to be heading away for our annual vacations, Rock Consulting has taken the opportunity to reflect on the past year. “We believe that we have all been blessed in some or other way this year ... Rock Consulting upgrades and expands their website. 17 Aug 09 | Read More » In line with their current expansion programme, Rock Consulting has recently completed an upgrade and re launch of their website. “It was important for us to let our current and prospective new clients share the excitement around our new products and services ... Rock Consulting re-locates 09 Jun 09 | Read More » As previously reported on this forum Rock Consulting have embarked on an ambitious expansion programme. To this end the business efficiency and process improvement consultancy have now acquired their own building and have re located to Randburg. Sean Carroll ... Enough of the doom and gloom says Rock Consulting 06 Feb 09 | Read More » Whilst the last few months have been filled with gloom and doom what with the economic meltdown, terrorist attacks, and political uncertainty, Zimbabwe’s woes and the falling rand it would be all too easy to fall into the negativity that surrounds us. ...