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Professional Claim Service Solutions

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Tel: +27 (0) 12 480 4102
Fax: +27 (0) 86 560 8056
Address:
30 Havelock Road
Willow Park
Pretoria
0041
Postbox:
P.O.Box 90574
Garsfontein
Pretoria
0042
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Professional Claim Service Solutions are specialists in providing motor vehicle engineering consultancy services, motor assessors and support services. We offer quality, fast, efficient and reliable services to Insurance Companies, Underwriters, Brokers, Car Hire Firms, Law Firms, Accident Management Companies, Local Councils, Fleet Managers, Fleet Users, and Private Individuals.

 

We provide bespoke services for our clients including accident damage inspection reports, road traffic accident liability investigations, vehicle theft investigations, post repair inspections, repair audits, valuation disputes, statements and interviews, fair wear and tear reports, repair authorities, accident scene GPS digital video, accident scene panoramic photographs, pre purchase and post purchase inspections, stolen recovered vehicle claims, vehicle flood damage claims, vehicle inspections for insurance purposes, work in progress reports,   and vehicle valuations.

 

Professional Claim Service Solutions operate under 5 principles of excellence: accuracy, attention to detail, consistency, knowledge and integrity, together these principles allow us to reduce waste, keep costs to a minimum and avoid conflict with all parties concerned. Our services are highly professional, unbiased, detailed, technical accurate, fast and cost-effective. Along with our accurate and detailed comprehensive inspection reports we provide high quality digital images which can be used in a court of law.

 

We believe that reporting systems are key to ensuring service levels are kept high, therefore we offer an extensive range of management reports available in various formats. We provide an extensive reporting system which is customizable to our clients needs, be it repair costs, turnaround times, or any other important statistical information that our clients may require, all this is available to extract from our system. We continually monitor our own performance and perform regular audits on the work of our engineer assessors, investigators and staff members to ensure we perform to the highest of standards. In order for Professional Claim Service Solutions staff to maintain their professional standards we require that they commit to and carry out continuous professional development (CPD), records of which are kept by the company.

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From The Glossary »

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Loss:

The liability incurred, or the damage suffered by a claimant. The event of the liability, or loss, is the basis for the amount which the claimant seeks to recover from the insurer. Such terms as ‘losses incurred’ and ‘losses paid’ refer to the aggregate amounts of the losses incurred or paid by an insurer.
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