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SA Towing and Recovery Association

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Tel: 011 493 1233
Fax: 011 493 7761
Postbox:
PO Box 39440
Booysens
2016
Scope:
Eastern Cape, Free State, Gauteng, KwaZulu-Natal, Mpumalanga, North-West, Northern Cape, Northern Province, Western Cape.
While SATRA’s primary focus is to comply with the regulatory requirements of the National Department of Transport, SATRA believes that in order for the Towing and Recovery Industry to self regulate effectively, the Industry needs to achieve sustainable growth and maintain high standards of service delivery, ethics and integrity.

SATRA's long term strategy is to relentlessly drive the standards of the the Towing and Recovery Industry upwards by the achievement of sustainable and continued empowerment of its members and the maintenance and protection of the interests of all its stakeholders.

SATRA's stakeholders are SATRA’s customers, suppliers and employees as well as the government and the public.
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From The Glossary »

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Claims Incurred:

These are the claims costs for an accounting period made up of: _ claims paid for the period, including claims handling expenses, _ less outstanding claims at the end of the preceding accounting period including IBNR, _ plus outstanding claims at the end of the current accounting period including IBNR.
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