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FSP No.: 50552
Tel: +27 11 449 6800
IOM house
6 St Giles Street
South Africa



QSURE is a licensed Financial Services Provider specializing in providing debit order collection and payment services to the Insurance industry.


The business has more than 25 years of experience in premium management services and is currently administering just over R1 bill worth of premium per month. We are known in the market for our state-of-the-art premium handling system known as Xcelerate.


In line with the latest trends in the short term premium collections industry we are fully capable of collecting your premiums directly into the Insurers bank accounts via our XcelerateXpress platform.


A supplementary range of services is available to further complement your business, making QSURE the perfect fit within the premium collections value chain. Your decision to let QSURE support this integral part of your business will give you more freedom to focus on your areas of expertise and grow your business.


Debit Order Collections / Deposits and Payment Services:

Our service secures the seamless administration of your collections and payments.

Your business will be managed on a state-of-the-art, sophisticated and flexible premium management system, proprietary designed and developed on the back of more than 25 years of expertise.


Inclusive System Features:

  • Alleviate the banking administrative burden of your collections and payment requirements
  • 24/7 Secure online system access
  • Configurable and secure system user profile access
  • Transparency of all movement (incoming & outgoing funds) including audit trail
  • A dedicated and experienced Service Consultant supporting your portfolio
  • Daily reporting of all portfolio movements providing you with business insights to effectively manage your business
  • A suite of reports is available on-line
  • Multiple debit order strike dates to accommodate your specific business needs
  • Unlimited file submissions
  • Agile enough to accommodate any regulatory changes
  • Innovative system configuration providing you the ability to segment your portfolios through sub-accounting
  • And so much more




Ideal for businesses operating in the lower LSM market segment administering high volumes of low value collections.


Inclusive Features:

  • Significantly reduce your rate of returned (unpaid) debit orders through account tracking and recover functionality
  • Significantly improve the success rate of your collections
  • Compliant with the Payments Association of South Africa (PASA) regulations
  • The ideal solution for sales centres or similar type of business environments

FOREX Services:

An option geared towards the businesses needing to manage premiums in a foreign currency without the burden of foreign exchange management.


Inclusive Features:

  • Enjoy attractive rates in relation to other financial institutions
  • Benefit from more than 10 years' experience in this field and the personal support of dedicated staff
  • Brings you the advantage of dealing with one service provider for both collections and forex requirements
  • Ideal for Lloyd’s Cover Holders, OMCs and business placed with other foreign insurers as well as for your International policy holders.

Claims Handling:

Ideal for:

  • Insurers looking to reduce the number of bank accounts and bank charges
  • intermediaries looking to increase their customer service delivery through the fast tracking of claims payments


  • Insurers - enjoy the benefits of claims management through a fully segregated platform i.e. you only need your one bank account hosted on our Xcelerate platform, with all your Intermediaries fully segregated onto one bank account
  • Intermediaries – can process claims payments on the intuitively, sophisticated Xcelerate System and enjoy all the features and benefits the system provides for this service
  • Salvage deposits and First Loss Floats can also be efficiently managed in separate accounts for easy reconciliation purposes
  • Full transparency and controls of fund movements available for both Insurer and the Intermediary
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From The Glossary »



A guarantee type policy issued to protect an insured against claims for financial or performance default.
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