Advertise Here


IconAccounting & Tax
IconAppraisers & Valuers
IconArbitration Services
IconAssessors & Loss Adjusters
IconAssist and Lifestyle Benefits
IconAssociations & Institutes
IconBBBEE Consulting and Verification Agencies
IconBroker Acquisition Financing
IconBrokers for Brokers
IconBusiness Process Management
IconBusiness Process Outsourcing
IconCall Centre Outsourcing & Sales
IconCompany Secretarial Services
IconConsumer Protection
IconCorporate Governance
IconCredit Bureaus
IconDebit Order Collection Facilities
IconDefensive Driver Training
IconEducation and Training
IconEmergency Medical Rescue
IconFire, Storm, Flood Damage Specialists
IconForensic Investigation Services
IconHuman Resources
IconIndustrial Cleaners
IconInformation Technology and Software Partners
IconInsurance Companies
IconLightning Damage & Surge Protection Specialists
IconNiche Insurance Products
IconOutbound Sales
IconOutsourcing Companies
IconPolicy Administration
IconPremium Financing
IconPublic Loss Adjustors
IconRating Agencies
IconReference Books & Material
IconRegulatory Authorities
IconRisk Finance
IconRisk Management
IconRisk Surveyors
IconSalvage Operators
IconSpecialized Claims Investigations & Assessing
IconSurveys and Research
IconTraining Courses & Workshops
IconUnderwriting Managers
IconVehicle Accident Management
IconVehicle and Household Risk Inspection Services
IconVehicle Tracking
IconWellness Programs
IconWholesale Brokers
  Subscribe To »

Why you need insurance in the palm of your hand for all those ‘oops, eina, wuuu shem’ moments.






After the back to school or work dust settles, South Africans tend to review their insurance policies in search of better premiums, value-adds and cover. Insurance service providers are generally associated with call centres, lengthy phone calls and loads of paperwork. However, the insurance landscape is changing at a fast pace; keeping up with consumer behaviour and digital trends. It’s no surprise that Insurtech trends report published by KPMG indicated that the top trend for insurance providers is to digitise their business.


Piet Wolmarans, Managing Director of Iemas Insurance Brokers explains: “Only providing the best insurance products is simply not good enough anymore. As a broker, we partner with some of the biggest insurance companies and have found that in addition to quality of service, ease of use is the deciding factor for consumers”. As such, insurance providers invest a lot of time and money to develop user-friendly self-help tools such as online calculators, real-time quotes and insurance apps where you can log a claim within seconds.


The Automobile Association of South Africa (AA) revealed that there are around 14 000 deaths annually on South African roads. It is therefore essential for insurance providers to offer digital solutions that will enable consumers to get assistance instantly. “We understand that when an accident happens, every second counts and that you need assistance right then and there. This applies even in vulnerable situations such as being stuck on the side of the road with a flat tyre” says Wolmarans.


Some insurance apps provide immediate assistance in emergencies with a panic button or emergency assist functionality when you need it most. “One simply cannot predict the future, that is why it is so important to have the right support when you have an ‘oops, eina and wuuu shem’ moment,” adds Wolmarans.


He gives the following useful tips to help you choose an insurer that will give you the best service and support no matter what the future holds:

  • Choose an insurance provider that will act on your behalf. An insurance broker will liaise directly with the insurer to get the best quality cover at the best price and will assist you when you need to claim. Partnering with a broker with back-office capacity is a good option when taking out a policy.


  • Make sure that your insurer gives you the right support when you need it most. Understand exactly what you are covered for and what not, this includes value added services such as accident and emergency assist. A broker will be able to take you through all the details of your policy.


  • Get the app: An app is a solution in the palm of your hand. Iemas recently updated its app to provide additional services as we found that more and more of our clients use apps for their day-to-day insurance needs. We also offer various self-help tools on our website where individuals and businesses can apply for life, funeral, disability cover as well as request a short-term insurance quote within a matter of minutes. Our financial wellness indicator and retirement, death and disability calculators can point you in the right direction when it comes to making important decisions for you and your family.


As the year is getting busier, consumers are advised to take out an insurance policy or update their policy if they already have one. “As soon as your policy is in place, make sure you download your insurance app so that you have assistance on hand. Speak to a broker to make sure you are adequately covered. It is important to note that using an insurance broker is not an expensive or exclusive service, in fact a broker might even save you money as we deal with some of the best insurers to get the most affordable cover on your behalf,” concludes Wolmarans.


Source: Iemas Insurance Brokers
« Back to previous page Print this page » |

Breaking News »


Where to start for SA businesses?   09 July 2020: Parts of the long-awaited Protection of Personal Information Act 4 of 2013 came into force on 1 July 2020, and companies will have a period of one year ...
Read More »


Asia Corporate Payment Survey 2020: COVID-19 will overturn last year’s incipient recovery

After a 2019 that was dominated by trade tensions between the United States and China, Coface has observed an incipent recovery in Asia (excluding China), supported by supply chain shifts and additional liquidity ...
Read More »


Coface finalises the acquisition of GIEK Kredittforsikring AS

Coface announces the closing of the acquisition of GIEK Kredittforsikring AS, a company created in 2001, and owned by the Norwegian Ministry of Trade, Industry and Fisheries, that manages a short-term export credit ...
Read More »


Are corporate balance sheets in Spain and Italy ready for the COVID-19 shock?

Although the second quarter of 2020 is shaping up to be the most challenging period of the year, there are now good reasons to think that the road to recovery will be long and arduous. Despite immediate tax deferrals, ...
Read More »


More News »


Healthcare »


Investment »


Life »


Retirement »

Advertise Here
Advertise Here

From The Glossary »



A gold coin minted by the Republic of South Africa, produced in 1 ounce, 1/2 ounce, 1/4 ounce and 1/10 ounce. The coins are priced according to the Rand / Dollar price of gold and can trade at either a discount or a premium to this price.
More Definitions »






Contact IG


Media Pack


RSS Feeds

By using this website you agree to the Terms of Use.
Copyright © Insurance Gateway (Pty) Ltd 2004 - 2020. All Rights Reserved.